Effective Date: February 6, 2025
By subscribing to or engaging with our SMS messaging services, you agree to the following terms and conditions:
1. Opt-In and ConsentBy providing your phone number and opting into our SMS services, you give your explicit consent to receive text messages from Fieldmont, including work order updates, customer support communications, and other relevant information.Consent to receive SMS messages is not a condition of purchase, and you can opt-out of these messages at any time by following the instructions below.
2. Message FrequencyYou may receive a certain number of messages per month, depending on the service you are signed up for.Fieldmont will send you SMS messages related to your request, such as work order updates, unit inspections, or customer service inquiries.
3. Message ContentSMS messages may include information related to work orders, unit updates, unit inspections, reminders, or support-related communications.Standard message and data rates may apply depending on your mobile carrier.
4. Opt-Out InstructionsYou may opt-out of receiving SMS messages at any time by replying with the word "STOP" to any text message you receive. Once you opt out, you will no longer receive SMS communications, unless required for essential business purposes (e.g., order status, important updates).You may also text “HELP” to request information about your account or our SMS services.
5. Privacy and Data UseYour personal information, including your phone number, is collected and used only for the purpose of sending you relevant messages related to our services. We do not sell or rent your information to third parties.Please refer to our Privacy Policy for further details on how we collect, store, and protect your personal information.
6. Carrier Message DeliveryFieldmont does not guarantee the delivery of every SMS message, as message delivery depends on the mobile carrier and other technical factors beyond our control.You are responsible for ensuring that the phone number you provide is correct and up to date.
7. SupportFor assistance, you can contact us at
(864) 400-2493 or teamhelp@fieldmontpm.com. Our support team is available to help with any questions regarding your SMS subscription or to resolve issues related to message delivery.
8. Modifications to TermsFieldmont reserves the right to modify or update these SMS Terms and Conditions at any time. We will notify you of any significant changes, and the updated version of the terms will be posted on our website. Your continued use of the SMS service constitutes your acceptance of any modifications.
9. Limitation of LiabilityFieldmont is not responsible for any issues related to message delivery, including, but not limited to, delays, errors, or interruptions caused by the mobile carrier, network issues, or any other technical factors outside our control.
10. Governing LawThese terms and conditions are governed by the laws of the State of South Carolina. Any disputes arising from the use of our SMS services will be resolved in the courts of the State of South Carolina.
Contact Information:For questions or concerns regarding our SMS service, please contact:Fieldmont
#2079 141 Traction St, Greenville, SC 29611
(864) 400-2493
teamhelp@fieldmontpm.com
https://www.fieldmontpm.com/
